Tag Archives: Communication Skills

Unlock Your Hidden Potential

The other day, I was hosting a workshop about “unlocking your hidden potential” to an international audience and although their reasons for attending differed, one thing they had in common was the belief, that they can be more than they were currently being.   And that is what “Unlocking Your Hidden Potential” is all about.…
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Is your (employee’s) behavior chasing your customers away?

You have probably seen unfavorable comments about businesses in the media or on social media platforms. Comments about how a customer felt treated badly. These days, it is very easy for disgruntled customers to vent and share their frustration online.  Are you too big to "have to" care? Are you willing to lose a customer…
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