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Encourage Your Team

I came across this quote this morning: "Never discourage anyone who continually makes progress, no matter how slow." -Philosopher Plato Today, I am asking you to offer encouragement to an employee/team member or co-worker who has made progress in something they are working on. Too many times, it seems that we are taking our employees…
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Be Curious

Being curious means being interested in knowing or learning something new and not settling for the status quo. Innovations and discoveries happen because someone is not settling for how things are being done. Just think about the innovations that you have observed in your lifetime. You probably know about a few companies who went out…
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Is your (employee’s) behavior chasing your customers away?

You have probably seen unfavorable comments about businesses in the media or on social media platforms. Comments about how a customer felt treated badly. These days, it is very easy for disgruntled customers to vent and share their frustration online.  Are you too big to "have to" care? Are you willing to lose a customer…
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Parkinson’s Law

Work expands so as to fill the time available for its completion. It's Monday morning, you have the full week ahead of you and plenty of time to accomplish everything. No need to make a detailed plan and set specific deadlines, right? The deadline for "everything" is simple, it will be Friday. Then, it's Friday…
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Disengaged Employees, the untapped workforce

Would you drive with your foot pushing down on the break? No? Then, why are you tolerating disengaged employees in your company. Employee Disengagement causes higher turn over rates and absenteeism, putting a burden on the remaining employees.  Take responsibility and ensure a healthy corporate culture. A culture, in which the employees feel respected, heard,…
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