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Is your (employee’s) behavior chasing your customers away?

You have probably seen unfavorable comments about businesses in the media or on social media platforms. Comments about how a customer felt treated badly. These days, it is very easy for disgruntled customers to vent and share their frustration online.  Are you too big to "have to" care? Are you willing to lose a customer…
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Parkinson’s Law

Work expands so as to fill the time available for its completion. It's Monday morning, you have the full week ahead of you and plenty of time to accomplish everything. No need to make a detailed plan and set specific deadlines, right? The deadline for "everything" is simple, it will be Friday. Then, it's Friday…
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Disengaged Employees, the untapped workforce

Would you drive with your foot pushing down on the break? No? Then, why are you tolerating disengaged employees in your company. Employee Disengagement causes higher turn over rates and absenteeism, putting a burden on the remaining employees.  Take responsibility and ensure a healthy corporate culture. A culture, in which the employees feel respected, heard,…
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Professional Habits

Automatic Inspiration Sign Up Now Email Quotes. Inspirational Quote: The difference between an amateur and a professional is in their habits. An amateur has amateur habits. A professional has professional habits. We can never free ourselves from habit. But we can replace bad habits with good ones Steven Pressfield   To receive your own quotes…
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