Tag Archives: Customer Service

What would you change?

What would you change?
If there is something you could change about your business, what would it be? Whether you are a solopreneur, service professional or business owner with employees, what change if any could make your business run more smoothly, reduce stress, reduce overhead, or improve your situation in other ways? What I have noticed working with many…
Read more
Coaching
, , , , ,

Is your (employee’s) behavior chasing your customers away?

Is your (employee’s) behavior chasing your customers away?
You have probably seen unfavorable comments about businesses in the media or on social media platforms. Comments about how a customer felt treated badly. These days, it is very easy for disgruntled customers to vent and share their frustration online.  Are you too big to "have to" care? Are you willing to lose a customer…
Read more
Coaching
, , ,

error: Content is protected !!